Q: Some images at the Web Site can't be downloaded. Instead an image by the name "stockholmoldtown-protected-image.gif" is downloaded, why?
A: The absolute majority of all phots, images, drawings etc. can be downloaded. Most of them are owned by us which means that you can't use them without our approval unless it's for private use. To copy or distribute them are always subject to our written approval.
Some photos or images at our Web Site are given to us by the owner with the restriction that they should be protected as far it's possible. We have the right to display them based on this. For example there are some photos owned by the Swedish Royal Court at our Web Site that has this restriction. All these photos and images are replaced by the above mentioned image if tried to download.
We know and understand that it's possible to get these photos and images in other ways but we hope that you as a visitor to our Web Site respect the restriction since otherwise our rights to show these photos and images will be revoked.
Q: www.stockholmoldtown.se is a mirror Web Site to www.stockholmgamlastan.se where 20 languages (including English) are available through Google translate. What is the use of www.stockholmoldtown.se?
A: www.stockholmoldtown.se is based on English, this means it will be found by Google, Yahoo and other search engines if English search words are used. www.stockholmgamlastan.se is based on Swedish and will not be found by Google if English search words are used, regardless the 20 languages provided by Google translate. This is the reason.
We have many visitors from Europe, America, Australia and Asia and creating the English version of our Web Site is an extra service provided to them.
Q: When browsing the Web Site using my smartphone it sometimes takes a long time for the page to render, why?
A: Some page, such as those about the Royal Castle has a lot of images that takes a long time to render due to the combined weight of those images. We try to make the pages as light as possible but for some pages its just not possible.
Q: I going to write an essay about some of the subjects that your articles covers. Can I use your text and images?
A: Maybe its not a very good idea to copy the text. It's called CHEATING if you copy the text and present it as you own work. The idea about you writing an essay is that it should be done by you. We recommend that you use our text as a source for your writing which is perfectly alright.
Q: Many articles has no sources listed, do you make everything up on you own?
A: Basically all our articles are based on external sources but we have not had the time to list them, an error we admit. We have however started this process and during the next years all sources will be listed beneath each article. You can always contact us for a specific source if needed.
Q: Why don't you write about coming events in more details? There is a lot of this going on in the Old Town every week, music, small events i.e.
A: We simply don't have the resources to do that. There is however the very good Web Site www.visitstockholm.com/en/ that we can recommend for this.
Q: Sometimes that text i divided in 3 columns and sometimes in only one column, why?
A: The number of columns is depending on the size of your screen. Maximum is 3 and minimum is 1.
Q: Why can't you display the menu all the time instead of only when clicked on?
A: This is a compromise between small and large screens using one standard menu. We could have created 2 different menus, one for large screen and one for small screens but we preferred one standard menu. In our opinion this makes it easier to the same visitor to switch between large and small screens.
Q: I have poor eyesight and find the underlining of links very faint, can you change it?
A: No, sorry but we will not. This is a compromise between strong underlining of links which will disturb the reading but are easy to see and faint underlining that disturb the reading less but is harder to see. We have however considered visitors with poor eyesight in creating very distinct hover effects at mouse over of the links. See example here.
And, Yes we are aware of that this don't work at smartphone at present. We hope for a technical solution in the future.
Q: Why can't I find StockholmOldTown at Facebook or Twitter?
A: StockholmOldTown do not have its own Facebook or Twitter account. However, articles in the mirror Web Site StockholmGamlaStan have it. At present we have more than 5 accounts at Facebook and they are all based on articles.
Q: I would like to read much more about the Royal Castle, it's the most interesting building and museum in the Old Town. Why haven't you written more about it?
A: This is a very common question and the answer is simply that we do write a lot, often more than any other Web Site on the Internet. But we can't write a whole book for each subject, we have to limit ourselves. You will find a lot of books about the Royal Castle in the bookstore, most in Swedish, and maybe that's the best solution for you.
Q: When I check facts with Wikipedia they don't always correspond, why?
A: Wikipedia is a very good Web Site for information but one has to be careful since anyone can write almost everything there and the effort of checking with source is not always the best. We, on the other hand, do always check with sources in the archives, books, official documents i.e.
If you find the discrepancy between StockholmOldTown and Wikipedia we recommend for you to contact the Stockholm City Museum here and their great support for facts regarding Stockholm called "The facts room".
Q: Why do you not have forum as so many other Web Sites?
A: It's connected with the fact that the Web Site has a Publication License (or rather the mirror Web Site StockholmGamlaStan has). According to the rules for this license the Editorial Staff are the only ones allowed to write text at the Web Site. This is not possible with a forum.
Q: Why are there so few photos from inside churches, the Royal Palace and other buildings?
A: We are not always allowed to take photos inside the buildings and the Royal Palace has strong restrictions regarding this. We will however continue to ask permissions to do this and gradually there will be more and more photos at our Web Site showing the interior of buildings.
Q: Why is there no RSS at StockholmOldTown?
A: RSS feels a bit old fashioned now days with Facebook, Twitter, Google+ i.e.
Q: At the previous Web Site you offered a high contrast setting. Is it still available?
A: We check the number of visitors using the high contrast setting and during the year 2014 it was only 12. We decided to spend the time maintaining this setting on writing articles and StockholmOldTown instead.
Q: How much information are you gathering about your visitors?
A: We gather the following information:
- How many visitors we have in total over a period of time.
- Which pages the visitors view.
- The countries the visitors are comming from
Q: Do you take all of your photos yourselves or are you purchasing photos? They often look different from other photos of the same object.
A: We normally take all our photos ourselves and then we use Photoshop to highlight the item in the photo we regard as the primary. This often gives our photos a slightly different look. For many objects as the Outdoor Public Art we offer our visitors to purchase our photos. A purchased photo is always provided with 2 versions, the original and the one after enhancing in Photoshop.
Q: Why do you not always publish the name of the photographer of the photo?
A: We always publish the photographer and the text required by the photographer in the subline beneath the photo if we know how it is. For our own photos we normally don't publish the name since the photo is the property of the Editorial Staff. For some other photos we simply don't know the name of the photographer, it can be a very old photo or one from the Internet where no identification was given.
If we have used a photo you recognized without permission or without writing the name of the photographer i.e. Please contact us and we will update it with the correct information of remove it from the Web Site.
Q: Can you answer all questions regarding the Old Town of Stockholm?
A: Wish we could, but we will try. For some time ago a woman called us asking where she had parked the car, she couldn't find it. As you understand we couldn't help her, but we could give her 3 phone numbers to parking companies to contact.
Q: Why have you translated the names of streets, squares, parks etc. into English?
A: To be strictly correct we shouldn't have done that. But we did it because many of the names has a value in themselves if you understand them. For example, "Skomakargatan" in Swedish doesn't mean anything unless you understand Swedish. But "Shoemaker Street" gives you as an English speaking person a totally different understanding of the street. And yes, this was the street where many shoemakers had their work-shops in the 14-17:th centuries.
For many of the streets, squares, stairs, terraces, parks etc we have put the Swedish name within brackets like "The Shoemaker Street (Skomakargatan)" to enable you to find the it at a map (where only the Swedish names are used).